Regulating & Supporting the Service

In order to raise the level of care in Scotland and ensure that service users receive the same quality of care no matter where they live, Scottish Ministers developed national care standards for a wide range of care services. The standards were created from the service user’s point of view and were designed to explain what can be expected from care services. They also help service users to raise concerns or make a complaint.

The standards are based on the following six principles:

  • Dignity
  • Privacy
  • Choice
  • Safety
  • Realising Potential
  • Equality and Diversity

 

The Care inspectorate was set up by the Regulation of Care (Scotland) Act 2001. It inspects all care services registered under this law regularly.

The Care inspectorate’s aim is to raise standards of care by involving people who are cared for and by working with people who provide care.

When inspecting care services, the Care inspectorate takes into account the national care standards. The Care inspectorate is guided by the principles of keeping people safe, supporting independence and promoting dignity and choice. It is also the Care inspectorate’s job to investigate any complaints about a care service, or about its own operations.

The Care inspectorate’s powers mean it can enforce changes to a care service to make sure the people using it are protected. But action like this will only be taken when other efforts have failed.

Our last Care inspectorate Inspections were carried out on the 13th July 2012 at Grange and the 16th August 2012 at Seaview.

At present, Monifieth Out Of School Care Club meets all regulatory standards for the Care inspectorate regarding out of school care as documented in our inspection reports.

These reports can be downloaded from the Care inspectorate website www.scswis.com and they are also displayed on our parent’s notice boards.

The Care inspectorate can be contacted at –

The Care inspectorate

Compass House

11 Riverside Drive

DD1 4NY

Tel – 01382 207 100

Fax – 01382 207 289

Lo-call – 0845 603 0890

Dundee Website – www.scswis.com

 

The Scottish Social Services Council (SSSC) was established in October 2001 under the Regulation of Care (Scotland) Act. They are responsible for regulating and registering the social service workforce and its education and training. SSSC can be contacted at-

The Scottish Social Services Council

Compass House

11 Riverside Drive

Dundee

DD1 4NY

Tel – 01382 207 101

Lo-call – 0845 603 0891

Website – www.sssc.uk.com

 

Monifieth Out of School Care Club are supported by:

  • Angus Childcare promotes and supports the objectives of quality, affordable and accessible childcare for all children and their families. It provides accurate, up-to-date information on a range of childcare services across Angus.
  • Angus Out Of School Care Network.
  • The Scottish Out of School Care Network is a Scottish charity supporting school-aged play, care and learning. They promote, support and develop good quality, sustainable out of school care.